Terms & Conditions of Use
E-Square Event Hire
662 Keeshond street
Garsfontein
Pretoria
Gauteng
0060
VAT No. 4070318938
Reg No. 2007/029247/23
AGREEMENT
This Agreement is entered into by E-Square Event Hire and You (the Client) and the parties agree to the following duties and obligations. The Client acknowledges to have read, fully understood, and accept these terms and conditions as indicated by their mark, which may be digitally. This Agreement is legally binding and enforceable in terms of South African law. These terms and conditions are applicable to users who are consumers for purposes of the Consumer Protection Act, 68 of 2008 (The “CPA”).
1. CONFIRMATION OF RENTAL
1.1. The contract will only come into operation upon receipt of payment of the 50% deposit of the Company hire fee.
1.2. The Company will reserve the requested date from subject to receiving the Client’s 50% booking deposit.
1.3. Should the proof of payment of the deposit nor the payment itself be received The Company is under no obligation to reserve a date nor perform any other duties, as set out in this contract.
1.4. It is the Client’s duty to ensure that the payment has been received and that the date is confirmed by The Company.
1.5. If the deposit is paid before or without returning the signed terms and conditions, it will be considered that the client agrees with all the terms and conditions.
1.6. Please note that product images shown on our website are for illustrative purposes only. The actual product you receive may vary slightly in color, design, packaging, or appearance due to manufacturing updates, lighting, or display differences. Thesevariations do not affect the quality, functionality, or intended use of the product.
To confirm a booking, a copy of the signed contract and proof of payment must be mailed to The Company at ricardo@esquareparties.co.za
2. PAYMENT
2.1. Final outstanding balance must be paid by the date of the function.
2.2. Any additional costs must be paid within 7 days after the event.
2.3. If a booking is made within 21 days, full payment as well as all required documentation will be required within 24 hours of booking confirmation.
2.4. 2.5. The Company only accepts EFT’s. Payment due dates must be strictly adhered to, to avoid cancellation of the booking.
2.6. The Company reserves the right to cancel any bookings without notice and/or liability to the Client if the Client does not adhere to the payment dates.
2.7. If full payment is not received before the event date, The Company reserves the right to cancel this agreement in terms of the Cancellation clause
*Use order number for reference when paying via EFT. We only accept EFT payments
3. ADDITIONAL COSTS
3.1. Additional costs and charges will be added to the final account once it becomes relevant and may not reflect in the original quote.
3.2. Additional costs and charges apply in the following circumstances:
3.3. Tollgate charges (including e-toll) will be charged in addition to travel expenses;
3.4. An additional cleaning charge of R400 will be charged if crockery and cutlery are not cleaned.
3.5. Any additional items added not originally quoted for;
3.6. Any other additional costs or disbursements in relation to the service to be provided by the Company.
4. BREAKAGE/DAMAGE DEPOSIT
4.1. The Client will be responsible for the payment of breakage/damage determined by The Company based on value of items hired.
4.2. The Company will charge any breakages, damages or services costs not agreed to prior to the event. The Client hereby authorizes such deduction.
4.3. Deductions may include but is not limited to:
4.4. Any additional or last-minute changes to the order;
4.5. Any lost or broken plants or décor or The Company’s property.
4.6. Any delivery route changes
4.7. Any late returns. Charged R500 per day.
5. Product HIRE
5.1. All hire items are only guaranteed for the date of the event.
5.2. The Rental Period is stated on the Quote or Invoice and any additional hiring will be charged at the rates of the price list.
5.3. All hiring will be charged until the equipment is returned by the Client or collected by the Company.
5.4. All goods hired are the responsibility of The Client until they are returned to The Company.
6. QUOTES/INVOICE OF HIRED GOODS
It is the clients responsibility to check that all documents, quotes and invoices and information is correct including event date, delivery and collection requirements and invoiced items.
7. DELIVERY & COLLECTION:
7.1. The hirer takes full responsibility of items once in their care. No exceptions.
7.2. The client or an authorized representative needs to be present during delivery and collection of all orders, to check and sign all relevant documents. E-Square Event Hire takes no responsibility for any, shortages or damages will be accepted.
7.3. When Client gives permission to someone else to book/hire on your name, The Client will be responsible for all the goods and money payable if that particular person does not comply.
7.4. Delivery cannot be guaranteed at specific times. Delivery and collection will be between 8am and 4pm on the day of delivery andcollection an estimate time will be given in the week of the event, but no guarantee of times. If delivery is on the day of the event, delivery will take place in the morning, in time for set up of the event. Please arrange accordingly.
7.5. Transport fee does not include set-up and breakdown. A minimum of R 1500 will be charged for breakdown and or set- up collection.
7.6. Minimum of R 1500 will be added if delivery/collection to take place on a public holidays/Sundays/After hours.
7.7. Own collection/return times will be arranged and agreed prior to collection/return.
7.8. No couriers are allowed to collect/return, as it is both The Company and The Client’s responsibility to check and sign for items collected and returned.
7.9. Own collection/return of items need to be transported in a safe, secure way with appropriate vehicles and equipment. No collections in open vehicles in the rain will be allowed.
7.10. The Client will be charged, if returns are late, minimum of R 500 charged for late returns where not arranged a full hiring day fee will be charged. Collection and Return times are strict.
7.11. When collection times are agreed with client and collection or delivery is not possible and Event Hire need to leave the premises and return the client will be charged for repeated trips.
7.12. Items to be returned in original packaging/crates/boxes.
8. OWN COLLECTION
8.1. When Client chooses to collect the order themselves, The Client is responsible for the items on collection and in transit and needs to bring your own:
8.1.1. MAN POWER (2 guys minimum): The Company’s team are out on delivery & collections during this time and man power to load is part of a Delivery & Collection fee.
8.1.2. TRAILER or TRUCK, the size depending on items & weather
8.1.3. TYING STRAPS with ratchets & ROPES to secure load
8.2. Items need to be returned as received in original and protective packaging if packaging provided such as bubble wrap/pallet wrap has been thrown away or lost it is the clients responsibility to make sure items are protected.
8.3. Strict Collection & Return dates and times.
9. SHORTAGES, DAMAGES & LOSSES
9.1. Clients will be liable for any losses and damages at full replacement cost.
9.2. If an item is lost or returned to us in a condition any less than received, the Client will be liable for the full replacement cost. It is important that The Client check items carefully upon collection and sign the accompanying delivery note accordingly. Please bring to The Company’s attention any problem with your order at this time. Upon signing The Client is fully responsible for the care of all the items and are expected to return them to us in good order.
9.3. If for any reason, goods are delivered faulty or not according to confirmed order, please contact us the same day as delivery/office collection took place. 067 408 0989 Email: ricardo@esquareparties.co.za.
9.4. Goods will not be credited or replaced otherwise. Any shortages/damages will be communicated to The Client as soon as possible after the function took place. Thereafter a shortage invoice will be generated and payable immediately. Shortages returned after the 48 hr period will be credited, but an additional hiring cost will be charged for since the day of the function.
9.5. Minimum of R 500 fine for not adhering to any delivery, collection or packaging rules
10. CARE FOR PRODUCTS
10.1. A minimum fine of 70% of total amount of invoice will be served if products are not cared for.
10.2. Products should be kept indoors and behind secure locked doors over night.
10.3. Own collection/return of items need to be transported in a safe, secure, clean way with appropriate vehicles and equipment.
10.4. Items to be returned in original packaging/crates/boxes a minimum fine of R 1000 will be issued for this and packaging will be charged for.
10.5. No items to be left outside or in rain.
11. CHECKING AND SIGNING
It is The Client’s responsibility to check the order upon delivery and sign the accompanying delivery note accordingly. Please bring to The Company’s attention any problem with your order at this time. Upon receiving The Client is fully responsible for the care of all the items and are expected to return them to us in good order.
12. MITIGATING OF LOSSES
12.1. Should the Client cancel the date due to a change in date the
Company will:
12.2. Allow date change, if more than 30 days notice is given and if products are not available, offer any other items to the same value.
13. BREACH
13.1. Should either party be in breach of this agreement the other must notify the defaulting party of the breach via email to and if the breach is not remedied within 10 business days from date of sending the email the party may:
13.2. Cancel this agreement and retain any deposits or sums paid to The Company and claim further damages if the amount exceeds the amount retained.
14. POSTPONEMENT AND CANCELLATION
14.1. The Company reserves the right to cancel this Agreement at any time in the following instances:
14.2. A conflict of interest arises between the parties;
14.3. The Company is unable to perform its duties due to any damage to, or damage to the Company premises by fire, shortage of labour, strikes, industrial unrest, or any cause beyond the control of The Company.
14.4. In the event of the Client postponing and/or changing the originally booked event date and The Company’s products that were booked by The Client are not available, The Company will offer any other items to the value of the booking for the event. Full credit will be provided to rebook and or book alternative products.
14.5. No Monies will be refunded due to bad weather.
14.6. In the event of the Client cancelling the event date the agreement will be cancelled of which the following conditions will apply and the client will be liable for:
14.6.1. all booking deposits due if not already paid in full;
14.6.2. all discounts allowed by The Company to The Client will be reversed;
14.6.3. any additional costs incurred for rendered services that exceed the deposit amount;
14.6.4. a cancellation administration fee of R 3,500.00 (three thousand five hundred); and
14.6.5. Any other cancellation fee / fee required by any Service Provider suffered because of the cancellation or postponement.
14.7. The following cancellation penalties will apply calculated on the invoice at the time of cancellation, and the client hereby consents to the deductions of these amounts, if our service is not rebooked:
14.7.1. 2 months or more prior to the event 0% of full invoice (excluding discounts and special offers)
14.7.2. 28 days prior to the event date 25% of the full invoice (excluding discounts and special offers)
14.7.3. 21 days prior to the event 50% of the full invoice
14.7.4. 14 days prior to the event 75% of the full invoice (excluding discounts and special offers)
14.7.5. 7 days or less prior to the event 100% of the full invoice (excluding discounts and special offers)
14.8. All booking deposits paid in terms of this agreement are non-refundable.
14.9. Any cancellation of this agreement must be done in writing and all outstanding fees/deposits must be paid within 21 days of such cancellation notification and signed by the client.
14.10. Should the Client cancel the agreement, the Client will be liable for all work done to date at an hourly rate of R750.00 that is not covered by the deposit and cancellation fee.
15. LIMITATION OF LIABILITY
15.1. The Company will not be liable for and the Client will not have any claim of whatsoever nature against The Company because of:
15.2. The Company not being able to provide services as a result of weather, fire, or any other sudden unforeseeable event that may prevent it from fulfilling its obligations; Any personal injury, death, illness etc. to the Client or their guests; Any personal injury, death, illness etc. to the Client or their guests as a result of allergies; any damage, loss, cost or claim that the Client may suffer or incur arising from any cancellation or termination for any reason contemplated in this Agreement. Save to the extent otherwise provided for in this Agreement or where the Client is entitled to rely on or receive, by operation of law, any representations, warranties or guarantees, we do not make or provide any express or implied representations, warranties or guarantees regarding the availability, accuracy, reliability, timeliness, quality or security of any product or service.
16. GENERAL
16.1. The parties acknowledge and agree that this Agreement constitutes the whole of the Agreement between them and that no other Agreements, guarantees, undertakings or representations, either verbal or in writing, relating to the subject matter of this Agreement not incorporated in this Agreement will be binding on the parties.
16.2. You agree that any notices The Company sends to the Client may be sent via email or whatsapp.
16.3. The Client warrants that as at the date of signature of this Agreement, all the details furnished by the Client to The Company are true and correct and that the Client will notify The Company in the event of any change to such details.
16.4. You may not sell, cede, assign, delegate or in any other way alienate or dispose of any or all of your rights and obligations under and in terms of this Agreement without the prior written approval of The Company.
17. Jumping Castles
17.1. No children are allowed to play with or near the Motor of the inflatable.
17.2. The Motor must not be left in the rain.
17.3. The inflatable is to be positioned on a flat surface, preferably on grass.
17.4. The extension used for the inflatables must be of good quality with a 2,5mm2 conductor and not longer than 25m long.
17.5. The hirer of the inflatable has to ensure that the electrical power supply is well earthed and the earth leakage is in full working condition.
17.6. No adults are permitted on the inflatables unless designed and advertised as such.
17.7. No shoes, sharp objects, food or beverages to be allowed on inflatables at any time.
The Company confirms that information as stated about will be limited to only marketing of its products or related information.